Administrator — Residential Care Home


Windsor, CT.


Accountable to the Board of Directors (BOD) of Julie House Residential Care Home, the Administrator is responsible for:

  • 24-hour competent care and compassionate services to the Sister Residents
  • Create a safe environment that focuses on person-directed care
  • Nourish a homelike atmosphere that enlivens and enriches the lives of both Sister Residents and staff
  • General management of Julie House Residential Care Home; including planning, organizing, and supervising delivery of services to Sister Residents 

To accomplish these responsibilities, the Administrator needs to;

  • Understand and promote the Sisters of Notre Dame de Namur Mission and Charism
  • Plan and work within budget
  • Support and hold accountable those providing services
  • Encourage creativity and competence in meeting the well-being of Sister Residents while maintaining a high level of team performance.

It is essential for the Administrator to communicate well with multiple audiences and to develop and foster good relationships with the Julie House Residential Care Home Board of Directors\E-W Leadership Team; the Sister Residents; support staff; ancillary care providers; and all who visit or make use of Julie House Residential care home.  

It is also imperative to keep and promote a high level of confidentiality of all employee and Sister resident information in the home and beyond.


Collaborates with and communicates regularly with Director of Health Care Services, the Support Coordinators and with Property staff to address the Administration of Julie House Residential Care Home:

  • Recruit, hire, train and supervise a staff with 24/7 availability so that Sister Residents’ needs are met
  • Must live within a 30-mile radius
  • Promote staff development and participate in personal professional development
  • Provide feedback to staff and conduct annual performance reviews with each employee based on stated goals
  • Oversee the implementation of safety programs relating to staff and Sister Residents’ safety; assure that the plan conforms to all OSHA regulations
  • Ensure that Federal, State of Connecticut, and Department of Public Health code requirements are met; and Julie House Residential Care Home licensure is maintained
  • Keep the BOD apprised of information and any changes made by the CT Department of Public Health code
  • Develop and implement a risk management program. Assess and respond to risk management needs on an on-going basis
  • Provide ongoing analysis of operational systems and their effectiveness
  • Develop preventative maintenance, long-range capital, and strategic plans
  • Oversee and collaborate with the Director of Activities that a transportation schedule is in place with healthcare companions and drivers to transport Sisters to and from medical appointments

Understand and Promote Sisters of Notre Dame de Namur Mission and Charism: 

  • Understand and empathize with aging Religious Women
  • Promote the mission and charism of Sisters of Notre Dame de Namur; participate in opportunities to deepen understanding of the mission and charism
  • Administer the Sisters of Notre Dame de Namur policies and procedures; recommend changes to policies and procedures to the BOD as needed for the spirit and life of Julie House Residential Care Home

Communicate Well with Multiple Audiences

  • Create open and collaborative communication with key personnel providing services within Julie House Residential Care Home
  • Exhibit excellent communication skills, conveying information accurately, in a timely and effective manner
  • Engage with the Resident Council at monthly meetings for input, planning, decision-making, education and other essential aspects of Resident life
  • Meet with the staff on a regular basis to create and support a collaborative environment within Julie House Residential Care Home
  • Communicate with the Chair of the Board of Directors
  • Maintain high level confidentiality of all employee and Sister Resident information
  • Attend all required meetings and in-services
  • Provide in-services for Julie House Residential Care Home staff and volunteers

Encourage Creativity and Competence in Meeting Needs of Sister Residents

  • Demonstrate and encourage respect and regard for the dignity of all Sister Residents, staff, volunteers, and visitors to insure a professional, responsible, and courteous work environment
  • Demonstrate a commitment to co-workers and work collaboratively as a team
  • Promote the Sister Residents’ health and wellness
  • Ensure that Sisters are accompanied to doctors’ appointments and hospitals as needed
  • Provide for evening and weekend on-call and be available for emergencies
  • Ensure advocacy for the Sisters in Julie House Residential Care Home who need to go to Walk-In Clinics, Emergency Departments or Hospitals
  • Follow established Julie House Residential Care Home Policies and Procedures and hold staff accountable for following these
  • Identify and provide solutions for and manage daily problems independently, efficiently, and effectively


An Administrator with experience in working with older adults and experience in management is preferred.

The position requires strong interpersonal, communication and administrative skills.


  • Ability to develop a high-performing collaborative work team
  • Ability to demonstrate initiative and independently work
  • Strong work ethic and a willingness to lead by example
  • Ability to create the capacity for change
  • Appropriate, effective delegation
  • Competence in problem solving and conflict resolution
  • The ability to work within the budget parameters
  • Analytical and detailed thinking
  • Proficient computer skills, including Microsoft Office (Word, Excel, and PowerPoint)
  • Willingness to learn other software and operating systems
  • Demonstrates the capacity to independently make decision regarding staffing


  • Excellent skills in implementing programs such as fall prevention to promote health and enhance the quality of life of elder women
  • Ensure services to meet standard of care for Sister Residents
  • Strong knowledge of relevant local, federal and state laws for Connecticut licensed residential care homes


  • Excellent interpersonal skills
  • Service and mission orientation
  • Ability to work with various groups and especially religious-community members
  • Inherent compassion and sensitivity to diversity issues
  • A deep-seated respect for all individuals
  • Strong personal integrity and commitment to ethical principles
  • Collaborative team leadership


  • Excellent and effective written and oral communication skills
  • Excellent listening skills with a willingness to enter into caring dialogue


  • 4-year program from a Accredited Institution in a related field
  • 100-hour course in areas related to Senior Residential Care


Ability to do necessary walking, sitting, pushing, pulling, bending, light lifting and climbing stairs.


Send a Cover Letter and Resume to the attention of SharonAnn Smith at or Julie Shea at

This job description is not intended to be all-inclusive. A conversation between BOD and incumbent if additional duties are required.  This document is for communication and not intended to imply a contract or employment